TESIRA 101:  CORE CONCEPTS

PREREQUISITES: There are no prerequisites for Tesira 101: Core Concepts.

CONTINUING EDUCATION: 1.5 AVIXA (InfoComm) RUs CTS/CTS-D

TIME TO COMPLETE (approx.): 3 hours

Course Details
Upon completion of Tesira 101: CORE CONCEPTS, attendees will have a better understanding of the following:

• Biamp Systems’ progression as a manufacturer of audiovisual (AV) equipment
• The basic components of AV systems and how they interact to transmit and improve a signal
• Tools for the planning and implementation of a Tesira AV installation
• A sample of the complete AV solution provided by the Tesira platform
• Resources for learning more, and how to start training like an AV expert

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Download the course flyer.

Prerequisites: There are no prerequisites for TesiraFORTÉ training.

Continuing Education: 4 AVIXA (InfoComm) RUs CTS/CTS-D/CTS-I

Time to Complete (approx.): 5-8 hours

Course Details
Upon completion of TesiraFORTÉ certification, attendees will have a better understanding of the following:

• All of TesiraFORTÉ's features and concepts using the default configuration files that ship with each device
• Tesira software, including tips and tricks on how to label and draw lines quickly (reducing your programming time)
• Considerations for audio system commissioning
• Why conference systems need AEC
• The basics of AVB, the Ethernet technology that serves as Tesira's audio backbone
• How to program a multiple TesiraFORTÉ system and add Tesira expanders

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Prerequisites: There are no prerequisites for Tesira SERVER/SERVER-IO training, although our recommended path is to first become certified on TesiraFORTÉ.

Continuing Education: 25 AVIXA RUs CTS/CTS-I

Time to Complete (approx.): 50 hours

Course Details
Upon completion of Tesira SERVER/SERVER-IO certification, attendees will have a better understanding of the following:

• Tesira hardware features, system architecture, and concepts
• All audio DSP blocks
• How to use Tesira partitions effectively
• Using the equipment table and compilation engine to best effect
• How AVB, Dante, and CobraNet co-exist on the Tesira platform
• Methods for providing user control via Tesira logic and third party integration

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Prerequisites: There are no prerequisites for TesiraLUX training, although our recommended path is to first become certified on TesiraFORTÉ and SERVER/SERVER-IO.

Continuing Education: 3 AVIXA (InfoComm) RUs CTS/CTS-D/CTS-I

Time to Complete (approx.): 4-6 hours

Course Details
Upon completion of TesiraLUX certification, attendees will have a better understanding of the following:

• TesiraLUX hardware features, system architecture, and concepts
• Why video signals can require so much bandwidth
• New partitions for programming a TesiraLUX system in the Tesira software
• The AVB/TSN network considerations for a TesiraLUX system
• Dynamic AVB stream utilization and routing

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Prerequisites: There are no prerequisites for VoIP training.

Continuing Education: 4 AVIXA (InfoComm) RUs CTS/CTS-D/CTS-I

Time to Complete (approx.): 6-8 hours

Course Details
The goal of our VoIP training is to provide Biamp integrators with the necessary tools to design, integrate, and troubleshoot Biamp products with VoIP telephony systems. Upon completion of Biamp VoIP certification, attendees will have a better understanding of the following:

• VoIP systems on modern Ethernet networks, including network design and setups as well as the physical components used in VoIP systems
• Use of Call Setup protocols in a VoIP environment, including an extensive understanding of how call sessions are negotiated between parties within a VoIP system
• Real Time Protocols (RTP) used within a VoIP transaction, including the process of converting audio signals for traversal across an Ethernet network
• Quality control mechanisms for VoIP exchanges on a network, including the use of Class of Service (CoS) and Quality of Service (QoS) to manage packet delivery
• Troubleshooting techniques for resolving communication issues between VoIP devices on a network, including the use of packet monitoring software such as Wireshark to identify problems
• Proficiency using Biamp software platforms to configure Biamp VoIP endpoints

Already registered? Go to training.biamp.com and login using the credentials that were emailed to you.

The Biamp Education Experience extends our commitment worldwide.

To request attendance for a course, enroll below. We will send you a message acknowledging that your request has been received, but has not yet been accepted. Upon approval you will receive an email notifying you of your acceptance and providing details about where the class is being held. No further action is required.

Whether students go through training at an office in the US, Belgium, Dubai, or India, they will leave with the same knowledge and skills that have made the program one of the best in our industry.

*Please note that you must complete the TesiraFORTÉ course prior to registering for Tesira training.
There are no prerequisites to register for Vocia training.

PREREQUISITES: There is no formal pre-requisite to attend Practical Principles (Instructor-led). We recommend Tesira 101: Core Concepts (self-paced, online) training to prepare for this session.
CONTINUING EDUCATION: 3.5 AVIXA RUs CTS/CTS-D/CTS-I
TIME TO COMPLETE (approx.): 8 hours

Course Details: 
Upon completion of Tesira: Practical Principles, attendees will have a better understanding of the following:

• Component objects: the IO, DSP, and Specialty blocks that make up a Tesira Layout
• Tesira’s compilation engine and how to use it to your advantage
• The media protocols supported by Tesira
• Tesira network topologies
• Special features in Tesira

Already registered? Go to training.biamp.com and log in using the credentials you created.

Download the course flyer.

COURSE OVERVIEW
Biamp’s TesiraCONNECT network appliance made building a modern AV system without switch configuration easier than ever. Then, the TC-5D model introduced the ability to bridge together AVB and Dante signals, ushering in a new level of flexibility. This training session navigates the connectivity options made possible by both these devices, demonstrating strategies to use for both media and control traffic, either together or separately; while using a single media type or media conversion; and within a single Tesira system or when interfacing with an outside network. The ultimate goal of this session is to prepare trainees to create the most efficient design based on their specific needs.

PREREQUISITES: This presentation assumes an intermediate-level working knowledge of the Tesira software. There are no formal course prerequisites for A/V Networking – TesiraCONNECT.

CONTINUING EDUCATION: 1 RU CTS/CTS-D.

TIME TO COMPLETE: 90 minutes (instructor led).

*See below for upcoming A/V Netorking - TesiraCONNECT trainings. These are instructor-led, live/virtual training courses.

KEY PRACTICES LEARNED:

• The basics of TesiraCONNECT hardware and its role in a Tesira system
• Performance factor considerations when selecting an ethernet switch.
• The software configuration options for the TesiraCONNECT family.
• How to most efficiently create a system that uses Media Bridging.
• The network topology options for building a system with TesiraCONNECT.

COURSE OVERVIEW
Networked A/V solutions are all around us, but the way media traverses a network as Ethernet traffic can be mysterious at best. With straightforward examples and plain language, this course session aims to unravel the mystery, explaining design validation tools in the Network, Signal Processing, and Application domains. A/V Networking – Design is for anyone in the field of pro A/V who wants to be more informed about putting media on a network.

PREREQUISITES: There are no prerequisites for A/V Networking – Design.
CONTINUING EDUCATION: 4 AVIXA RUs CTS/CTS-D.
TIME TO COMPLETE: One half-day (instructor-led).

*See below for upcoming AV Networking - Design training. These are instructor-led, live/virtual training courses.

TRAINEES WILL LEARN:
- Primary considerations when building, or upgrading to, a networked media solution, focusing on video traffic.
- Performance factors to consider when selecting an ethernet switch.
- Precision Time Protocol versions 1 & 2 – the IEEE standards essential for media playback.
- Tips for building a successful physical topology.
- Multicast traffic management and maintaining viable media transmission.

KEY TOPICS COVERED:
Bandwidth | Ethernet Switches | Network Diameter | Topologies | Bottlenecks | Video Processing

PREREQUISITES: There are no prerequisites for Biamp Specialist - Tesira training.

CONTINUING EDUCATION: 2.5 AVIXA RUs CTS/CTS-D/CTS-I

TIME TO COMPLETE: One half-day (instructor-led).

*See below for upcoming Biamp Specialist - Tesira trainings. These are instructor-led, live/virtual training courses.

AUDIENCE
Those tasked with providing onsite support of audio/visual facilities but do not have a traditional A/V background. For example: IT managers or network systems professionals, in large/enterprise organizations, whose departments maintain their conference rooms and other AV enabled spaces where Biamp Tesira is installed.

KEY SKILLS LEARNED:

• The components of an A/V system and the role Tesira plays
• A better understanding of their own installation
• How and when to make minor changes and adjustments to their Tesira system
• Troubleshooting tips and tricks
• How to preempt problems in their AV system
• When to escalate issues/get help

KEY TOPICS
AV System Basics | The Control Network | Audio Networking | Connecting and Partitions | Firmware | Troubleshooting | Helpful Resources

Prerequisites: There are no prerequisites for Vocia training.

Continuing Education: 6 AVIXA (InfoComm) RUs CTS/CTS-D/CTS-I and 10 BICSI CECs

Time to Complete (approx.): 10-12 hours

Course Details:
The goal of our Vocia training is to provide Biamp integrators with the necessary tools to design, integrate, and troubleshoot Vocia implementations. Upon completion of Vocia certification, attendees will have a better understanding of the following:

• How Vocia's decentralized architecture works
• All of the Vocia hardware options and their features
• Vocia software, including alarm conditions, programming page codes, and automated messaging
• Understanding the capabilities of passive and active end-of-line detection for speaker runs
• How to implement single- and multi-world systems
• VoIP paging
• The basics of VACIE, fire panel connections, and emergency system considerations for Vocia

Already registered? Go to training.biamp.com and login using the credentials that were emailed to you.

Prerequisites: There are no prerequisites for Vocia for Sound Masking Integrators training.

Continuing Education: 2.5 AVIXA (InfoComm) RUs CTS/CTS-D/CTS-I and 5 BICSI CECs

Time to Complete (approx.): 5 hours

Course Details:
The goal of this training is to touch on the key features and programming components for an integrated sound masking and paging system. By the end of this training, you should be able to integrate Vocia and Cambridge Sound Management product lines. Vocia is a flexible solution that goes beyond simple paging needs. For more in-depth knowledge of Vocia, visit the Vocia products page here. 

Key Topics:

• Vocia and Sound Masking System Concepts
• System Hardware Overview
• Interfacing Vocia with Sound Masking Systems
• Introduction to Vocia Software
• Programming a Vocia System
• Adding Pre-Recorded Announcements
• Telephony Paging
• Commissioning the Vocia Paging System

COURSE OVERVIEW
Using a straightforward, systematic approach, this course makes the basics of Vocia programming accessible to anyone in just a few short hours. Three distinct sections step the trainee carefully through the creation of a Vocia system, gradually increasing its complexity. At the conclusion of this instructor-led session, the trainee will have successfully completed both a Vocia system file and a Job Aide document they can use as a guide when creating, deploying, and commissioning Vocia Systems. Users who are new to Vocia will find this session invaluable.

PREREQUISITES: None. The trainee should be aware of the Vocia product family and the solutions it provides before attempting this programming course.

CONTINUING EDUCATION: 1.5 for CTS/CTS-I

TIME TO COMPLETE: 3 hours

TOPICS INCLUDE:

• Making a connection to the Vocia network
• Configuration of paging stations
• Delivering background music through the system
• Appropriately assigning zones
• Using preambles and pre-recorded messages

This course will investigate the proper application of QtPro products.

The learner will understand the basic component configuration necessary to create a good performing direct field sound masking system, connectivity of components, and the performance benefits provided by this sound masking approach.

Time to Complete (approx.): 2 hours

Course Learning Objectives:

• Identify the benefits of direct field sound masking & the 3 Components of QtPro systems
• Selecting the proper QtPro sound masking emitters and accessories
• Determine the proper QtPro control processor for deployment
• Define proper cabling infrastructure including distance limitations

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In this course, the participant will learn about the QtPro direct field sound masking products.

This course will focus on installation method and proper deployment for best performance.

The learner will understand connectivity of the system, basic troubleshooting, and sound masking system configuration necessary prior to system signoff by end-users.

Time to Complete (approx.): 2-3 hours

Course Learning Objectives

• Core components of QtPro systems and the items needed for proper integration
• Installing Qt Processors, Qt Emitters, and emitter cabling
• Making connections to system components
• Configuring QtPro Control Processors
• System startup and troubleshooting techniques

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In this course, the participant will learn about the DynasoundPro lineup of sound masking products.

This course will investigate the proper application of these sound masking products and discuss use cases for the client installation.

The learner will understand the basic component configuration necessary to create a good performing sound masking system, connectivity of components, and the performance benefits provided by this sound masking approach.

Time to Complete (approx.): 2 hours

Course Learning Objectives:

• Identify differing sound masking approaches using DynasoundPro products and the benefits of each
• Understand 70 Volt Sound Masking Approach and Products
• Understand Networked Systems Sound Masking Approach and Products
• Identify Advanced Network System Requirements
  

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Prerequisites: There are no prerequisites for Audia training.

Time to Complete (approx.): 3-4 hours

Course Details:
This course has been designed for those who find themselves in the position of providing maintenance for and making minor modifications to existing Biamp AudiaFLEX and Nexia platform audio systems.

The training focuses on systems that are already installed — rather than working on a new installation. The tasks that have proven most difficult for technicians over the years will be discussed.

After completing the training, attendees will have a better understanding of the following:

• The bulk of the hardware in the AudiaFLEX and Nexia families
• How to navigate the configuration software and how it relates to the hardware in the system
• All the layers of connectivity involved in communicating with the hardware
• Peripheral devices such as audio expanders and controllers and their impacts on the overall AV system
• How both multiple Audia and multiple Nexia systems transmit sound between each other
   
  

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