SUPPORT
Product Repairs, Service & Return Authorization Requests
Biamp provides comprehensive support for products under warranty and outside warranty. If you’re having trouble and need technical repairs / support, or need to return product, complete the relevant Return Authorization form below and a representative will contact you to discuss support options.
You can also contact us at support@biamp.com or 877-242-6796.
For product order inquiries, send an email to orders@biamp.com.
RA – Product Repair
or Replacement Needed
Have a malfunctioning Biamp product? Our Technical Support team is on hand to determine if a repair or replacement is necessary. Submit a Return Authorization Request and a team member will reach out to assist you.
RMA – Return Material Authorization For Credit
Products that are unopened and purchased within the previous six months of the Return Authorization request, may be returned with a restocking fee of 15% applied.
A return authorization number is required to return a product.
Loudspeaker Field Servicing and Parts
You can always return a loudspeaker for repair, but sometimes it’s easier to have it fixed in the field. Biamp utilizes Authorized Field Service Stations across the continental U.S. that can help. You can also order replacement parts if needed.